Sarah Drummond
Sarah Drummond covers artificial intelligence and emerging technology. She writes about AI tools, model developments, and what the latest advances mean for businesses and consumers in the UK.
14 May 2026: Claude lands for small business as Notion turns its workspace into an agent hub
Anthropic puts Claude inside QuickBooks and HubSpot for small business, Notion opens its workspace to outside AI agents, and Clio…
How to Use AI to Prepare for a Difficult Conversation at Work
AI can help you prepare for a difficult work conversation, but it should support empathy, privacy, facts and judgement, not…
How to Use AI to Rewrite an Email Without Changing the Meaning
AI can help rewrite a rough email, but you still need to protect the meaning, tone, facts, promises and final…
How to Use AI to Turn Rough Notes Into a Clear First Draft
AI can turn messy notes into a useful first draft, but the worker still owns the meaning, accuracy, tone, context…
What can AI agents actually do today?
AI agents are everywhere in 2026 product decks. Here is an honest look at what they can finish today, and…
How to Use AI to Summarise Documents Without Losing the Point
A practical guide to using AI document summarisation at work, including privacy risks, context checks and when to read the…
14 May 2026: Claude Targets Small Business as WhatsApp Launches Private AI Chat (AM)
Anthropic launches Claude for Small Business with ready-to-run workflows. WhatsApp adds private AI chat. Nvidia's Jensen Huang joins Trump's China…
What AI Can and Cannot Do With Spreadsheets
A practical guide to using AI for spreadsheets, including formulas, data cleaning, privacy risks and the checks humans still need…
13 May 2026: AI Models That Train Themselves, Amazon Overhauls Its Shopping Assistant, and Anthropic Leads on Business Customers
AI models that fine-tune themselves, Amazon's Alexa for Shopping replaces Rufus, and Anthropic overtakes OpenAI on business customers for the…
How to create a simple AI policy for a small business
Most small businesses using AI have no policy about it. Here is a practical guide to setting clear ground rules…